This section contains docs meant for the accounts team. Below you will find links to the Customer Success Operations Handbook and the Account Manager's Customer Onboarding Guide.
Customer Success Operations Handbook (25 pages): https://docs.google.com/document/d/1o8n6QYaaBRvrnhnxqFAulkm6RFsYEMTL9BSS4jIVc/edit#heading=h.9ba21i3d0q5a
Account Manager's Customer Onboarding Guide (9 pages): https://docs.google.com/document/d/1o8n6QYaaBRvrnhnxqFAulkm6RFsYEMTL9BSS4jIVc/edit#heading=h.9ba21i3d0q5a